Water through the ceiling at 2 AM is a job you can't afford to miss — every hour the drywall wicks, the loss grows. Pylor answers every call, captures the loss type, gets the water shut off, and dispatches the mitigation crew before a competitor's van beats you there.
Water and fire losses at 2 AM rolling to voicemail — every hour the water sits, the mitigation bill and the customer's frustration both climb.
Emergency mitigation leads that go cold because nobody captured the loss type and got the crew moving.
Insurance-claim details — carrier, claim number, adjuster — scribbled on a notepad and lost before the file is opened.
Referral partners — plumbers, agents, adjusters — who send you work you can't answer fast enough to keep.
Pylor ships a team of AI employees plus an executive assistant. For restoration companies, these four do most of the heavy lifting.
Front desk — 24/7 intake for water, fire, and mold losses; captures the loss type and dispatches mitigation.
Outbound sales — follows up on every estimate and works your referral-partner pipeline.
Marketer — review requests on every closed job and Google Business updates that keep you in the map pack.
Ops — crew confirmations, day-before reminders, and post-job feedback collection.
The same /desk, /pos, charts, and customer surfaces, configured for restoration companies. Click through a live booking to see what your customers would experience.
The /desk grid your team lives in. Provider columns, time-row appointments, drag to reschedule, drop to rebook. Calls book straight onto the grid — no double-bookings, no front-desk relay.
Annotate injection sites on a real photo. SOAP notes auto-fill from the last visit. Sign-and-lock when you're done. Every chart is encrypted, audit-logged, searchable, and built with HIPAA-aware patterns.
Cart, tips, split tender, gift cards, account credit, memberships. Card on file is one tap. No separate hardware order to wait six weeks for.
Visits, charts, photos, payments, memberships, gift cards, loyalty. Open a profile, see the eight tabs your team needs — not the eighty Salesforce thinks you need.
Captures loss type, source, and affected areas on the intake call — the crew rolls knowing what they're walking into.
Coaches the caller to shut off the water and stay safe before the truck arrives.
Logs carrier, claim number, and adjuster contact when a claim is open — never argues coverage on the call.
Answers every call in parallel during a burst-pipe cold snap — no hold queue, no missed loss.
Yes. Jordan answers 24/7, captures the loss type and affected areas, coaches the caller to shut off the water and stay safe, and dispatches your on-call mitigation crew per the rules you set.
Pylor captures the basics on the call — carrier, claim number if one is open, adjuster contact — and routes them into your file. It never argues coverage, depreciation, or scope; anything like that goes to a human hand-off.
Yes. Priya runs a follow-up cadence to plumbers, agents, and adjusters who send you work, and chases every estimate until it closes or the lead is dead.
No. Pylor reads each crew's connected calendar in real time and books only open slots, respecting the territory and on-call rules you configure.
Direct integrations are on the roadmap. Today Pylor logs every call and books into Google Calendar + email, which you can sync or paste into your restoration platform.
Flat-rate pricing — see /pricing. Every plan is backed by a 30-day money-back guarantee.
Pick a plan, port or forward your number, load your service menu, and Pylor is answering calls within the hour. Backed by a 30-day money-back guarantee.
