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For independent physician practices

A quiet front desk for your practice — without the EMR rewrite.

Pylor answers the phone after hours, sends the recare reminder, books the annual physical, and writes in your practice's voice — not a hospital press release. We sit alongside your EMR, not on top of it.

Sits next to your EMRKeep your phone numberMonth-to-monthBAA framework in development

S—00 · Built for

Four kinds of physician practice. One quiet team.

Primary care

Family medicine, internal medicine, pediatrics.

Insurance-billing practices that live and die by the recall list. We book the annuals, chase the well-child visits, and answer the phone when the panel calls about a sick kid at 9pm.

Concierge / DPC

Membership-fee primary care and longevity medicine.

The membership economics work — but only if the front desk runs like a luxury hotel. Pylor handles enrollment, renewals, and the kind of touch points your members chose you for.

Specialty

Cardiology, dermatology, orthopedics, GI, and more.

Referral-driven, anxious patients, mixed cash + insurance. We treat referring-physician communication and patient-side reassurance as two different jobs — because they are.

Multi-specialty

Multi-physician groups under one roof.

One front desk, many specialties. We route by provider, by visit type, and by insurance plan — and never make a patient repeat their story to the next office.

S—01 · What you get today

The work your front desk shouldn't have to do at 8pm.

Every Pylor plan ships with Paige — a calm executive assistant for your practice — plus the specialists you actually need. The room runs the way a five-person front desk runs, on a one-person budget.

Front desk

A receptionist who actually picks up.

Paige answers in under a second, in a warm voice you pick. She books the annual, hands off urgent calls to the nurse line, and never leaves a patient on hold.

Recare

Your recall list, gently worked.

Annuals due, well-child visits overdue, chronic-care follow-ups slipping. We work the list the way your best front-desk person would — by hand, with judgment, signed by you.

Brand voice

Marketing that sounds like a practice, not a press release.

Welcome packets, recall letters, your website's voice — all in the warm, plain-spoken tone you'd use in the exam room. Pre-loaded never-say lists keep HIPAA tripwires off the page.

S—02 · Your schedule

The day Paige sets up overnight.

Real-time provider columns, drag-to-reschedule, insurance-aware slot routing. Calls book straight onto the grid — no double-bookings, no front-desk relay.

pylor.app / desk / todayLive

Tuesday May 19

14 booked · 3 annuals · 1 telehealth · 2 same-day slots held

Paige booked 4 visits after 5pm last night

Time

Dr. Maria Lopez

Family medicine · MD

Dr. James Park

Internal medicine · MD

Sarah Chen

Nurse practitioner

8am

Annual physical

Min-jun K.Established

Confirmed

Follow-up · BP check

Adaeze O.Established

Confirmed

9am

Sick visit

Sarah M.Same-day

Held

Chronic care · 30m

Raj P.Quarterly

Confirmed

10am

Well-child · 5 yr

An N.Pediatric

Confirmed

New patient · 45m

Diego R.Establish care

New patient

1pm

Annual physical

Marcus C.Established

Confirmed

Sports physical

Riley O.Cash $50

Confirmed

2pm

Telehealth · 15m

Grace W.Retiree

Confirmed

Follow-up

Fatima A.Established

Confirmed

3pm

Chronic care · 30m

Eleanor S.Quarterly · MD cosign

Awaiting cosign

4pm

Sick visit

Latoya J.Same-day

Confirmed

Annual physical

Carlos R.Established

Confirmed

Paige · 7:48p Monday. Diego R. left a voicemail asking to establish care. I confirmed his insurance is in-network, booked his 45-min new-patient visit Tuesday at 10am with Sarah Chen, NP, and sent the new-patient packet.

S—03 · HIPAA posture

We'd rather be honest than overclaim.

Pylor handles non-PHI surfaces today — scheduling, recall, marketing, brand voice. The clinical surfaces (chart content, refill coordination, prior-auth, intake with reason-for-visit) are built and ready, but they sit behind a HIPAA-readiness gate that opens only once we've countersigned a Business Associate Agreement with your practice and with our upstream vendors.

If you'd like to be in the first BAA cohort, reach out. We'd rather bring on five physician design partners we can be honest with than ten who'd be inheriting a problem.

On today

Scheduling, calendar, provider columns
Recall + recare workflows (annuals, well-child, follow-ups)
Brand voice + marketing (HIPAA-aware never-say lists pre-loaded)
New-patient packet delivery + intake (no reason-for-visit yet)
Insurance-aware slot routing

Behind the BAA gate

Clinical chart content (SOAP, exam findings, plan)
Refill coordination + Rx workflows
Prior-authorization follow-up
Referral coordination (inbound + outbound)
Intake forms with reason-for-visit / symptoms

S—04 · How it fits

Pylor sits next to your EMR. Not on top of it.

You keep Athena, Epic, Elation, eClinicalWorks, DrChrono — whatever you run. Pylor handles the surfaces patients call about, then hands the actual clinical work off to your EMR. We don't replace the EMR, and we won't ask you to.

1. Forward

Set call forwarding on your existing number. Takes thirty seconds. Paige starts answering the moment you flip the switch.

2. Sync

We sync your schedule and provider directory from your EMR. Bookings flow back as confirmed visits — no double-entry.

3. Breathe

Monday morning: same EMR, same workflow, same patients. Just a front desk that doesn't burn out — and a recall list that actually moves.

S—05 · Pricing

Three rooms. Pick the one that fits.

Every tier includes Paige and native scheduling, recall, brand voice, and marketing. No per-seat fees, no surprise add-ons. PHI surfaces unlock per-business once a BAA is in place.

For solo & small practices

Spark

$249/mo

Paige + one specialist of your choice.