Electrical · Service ops

An AI dispatcher that knows the difference between a tripped breaker and a fire risk.

Sparks, burning smells, and hot panels need a tech on the phone in 60 seconds. A flickering light needs a service call next Tuesday. Pylor picks up every call, triages safety vs. inconvenience, and books the right slot — 24/7, no missed calls.

Built for electrical contractors. One flat price. Same as the medspa pack, tuned for the trade.

  • AI dispatcher answers every call 24/7 — triages emergency vs. routine before it hits your phone.
  • Books the job, captures the address, sends the confirmation. Reads the address back digit-by-digit so the truck goes the right way.
  • Maintenance plans, invoices, reviews, and outbound sequences all live in one place. No more 5 logins.

The four things that bleed money in electrical.

We built this pack from owners running 3–15 trucks. Every line is a real complaint we heard on a sales call.

01

Customers calling at 9 PM describing 'sparks from an outlet' and your answering service treats it like a routine service call.

02

EV-charger and panel-upgrade leads convert at 40% if you call back in under 5 minutes, 5% if you call back the next morning — and your front desk can't move that fast.

03

Bookings get sent without panel age, amperage, or whether it's a Federal Pacific (recalled) — and your tech shows up unprepared.

04

Three or four tools for booking, customer DB, review automation, and quote follow-up — and none of them talk to each other.

Listen to how it handles a electrical call.

This is the actual dispatcher script for the Electrical pack — emergency triage on the opening, address readback, no over-the-phone quoting. It runs 24/7 and never gets tired of the same questions.

Want to hear it for real? Place a test call to the demo line — voice and tone match exactly what your callers will hear.

Caller
Hey, I just saw sparks come out of my kitchen outlet and there's a weird smell.
Paige
That's a safety issue — don't touch the outlet again. If you can reach your main breaker panel safely, flip the main breaker off. Can you do that?
Caller
Yeah, the panel's in the garage. Hold on.
Paige
Take your time. I'm staying on the line.
Caller
Okay, power's off.
Paige
Good. I'm getting a tech on a priority dispatch right now. What's the property address?
Caller
Four-three-two-one Elm Street, Charlotte.
Paige
Four-three-two-one Elm Street, Charlotte, two-eight-two-zero-four — got that right?
Caller
Yes.
Paige
Booked. Tech will be there in 60 minutes. Don't turn the main back on until he's there — the burning smell tells me there's something seriously wrong with that circuit. I'll text you his name and ETA.

What you're paying right now.

A typical electrical shop runs five tools to do the work Pylor does in one. We're not guessing — we asked.

ToolWhat it replacesMonthly
ServiceTitan / Housecall Pro / JobberBooking + dispatch + customer DB$400
Smith.ai / AnswerConnectAfter-hours answering service$400
CallRailMissed-call tracking + recovery$150
Birdeye / NiceJobReview automation$250
Quote follow-up toolEstimate-to-close reminders$100
Total you pay today$1,300
Pylor WorkforceAll of the above, plus an AI dispatcher$599

Recovered calls and won-back jobs are upside — the swap math alone earns its keep. Margins on Pylor aren't from the subscription, they're from the calls your old answering service dropped after hours.

What's actually in the pack.

Six things, one bill. No upsells, no per-seat math, no surprise per-message charges past your tier allowance.

AI dispatcher

Answers every call 24/7. Triages emergency vs. scheduled before it ever hits a human. Reads the service address back digit-by-digit. Books the job, sends the confirmation SMS, drops the ticket in your inbox.

Booking + customer DB

Replaces the basic tier of ServiceTitan, Housecall Pro, Jobber. Schedule, customer history, recurring jobs, photos, notes. Multi-tech support and commissions included.

Maintenance plans

Monthly or annual plan billing. Plan members get auto-scheduled tune-ups, priority dispatch, and waived diagnostic fees. Stripe handles the recurring charge.

Invoices + payments

Branded PDFs, online card payments, tap-to-pay on the truck. The full finance hub shipped 2026-05-20 — connect your bank, watch payouts, classify deposits.

Reviews + reputation

Automated post-job review requests. Birdeye / NiceJob replacement at zero extra cost. Routes 4+ stars to Google, captures 3-and-under privately for you to follow up.

Outbound sequences (Outbox)

Tune-up reminders, dormant-customer reactivation, post-storm outreach for roofers. Connected mailboxes + phone pool + DNC suppressions. Workforce tier ships with 3 inboxes.

What we don't ship yet

We tell you what's real before you swap.

Geographic dispatch + tech ETA SMS. On the roadmap. The current pack books jobs into a flat calendar — no map-based "nearest tech" assignment, no live "your tech is 15 minutes out" updates. If you're 6+ trucks and routing matters, flag it and we'll prioritize.

Estimate → invoice flow. Invoices ship. Standalone estimates with click-to-approve are coming. For now, use the invoice flow with a "quote" prefix and convert when approved.

QuickBooks sync. Not yet. Most shops can run cleanly on Pylor's finance hub for receivables; payroll/tax stays in QuickBooks. Two-way sync is on the list when there's pull.

Inventory + parts catalog. Not built. v1 of the pack assumes you stock from a parts house, not a warehouse. If you carry inventory in-house, we can talk about timing.

Everything else listed above is live and shipped. We mark this stuff up-front because you'll find out anyway, and we'd rather you switch with eyes open.

One price. No per-seat. No surprise overage.

Same price you'd pay for the medspa pack. Same price the salon pack. The bundle is the offer.

Spark

$249/mo

1 truck. You're using nothing today.

  • AI dispatcher (250 voice min / mo)
  • Booking, invoices, memberships
  • 1 connected mailbox
  • 400 SMS / mo · 3 AI employees
Recommended

Workforce

$599/mo

Up to 5 techs. The right tier for most shops.

  • AI dispatcher (750 voice min / mo)
  • Everything in Spark, plus:
  • 3 connected mailboxes + Outbox
  • 2,000 SMS / mo · 6 AI employees
  • Maintenance plans + recurring billing

Operations

$1,499/mo

∞ techs. Multi-location shops.

  • AI dispatcher (2,000 voice min / mo)
  • Everything in Workforce, plus:
  • Unlimited mailboxes
  • 6,000 SMS / mo · unlimited employees
  • Multi-location + advanced reporting

20% off when paid annually. Cancel anytime. No setup fee.

FAQ

How does emergency triage handle electrical safety calls?

Sparks, burning smell, hot panel, panel buzzing, and 'medical equipment losing power' all route to a live human handoff with urgency='high'. The AI coaches the caller through cutting power at the main breaker before the tech arrives. Single-outlet-not-working and 'a breaker keeps tripping' route as normal service calls — not emergencies, but flagged for the tech.

Does it handle EV-charger and panel-upgrade estimate leads?

Yes. Speed-to-lead is the killer feature for these — the AI calls back inbound web/LSA leads in under 5 minutes, qualifies the panel age and service amperage, and books a free in-home estimate. We don't quote panel-upgrade or EV-charger pricing over the phone (no honest electrician should), but the in-home estimate close rate jumps when the response is fast and the dispatcher sounds trade-fluent.

Will it flag Federal Pacific or Zinsco panels?

Yes. The electrical pack ships with a panel-brand check during intake — if the caller mentions Federal Pacific or Zinsco, the booking note flags it for the tech (recalled / unsafe panels often need full replacement, not just repair).

What about permits and inspections?

The AI doesn't file permits — that's your tech's job. But it flags any work that typically needs a permit (panel swap, new service, EV charger, generator install) so the customer knows up front and the tech has the right paperwork prep before he arrives.

What's not built yet?

No geographic dispatch / tech-ETA SMS. No standalone estimates with click-to-approve. No QuickBooks sync. No live load-calc or service-sizing tools. Everything else above is shipped as of 2026-05-22.

Stop missing calls. Start with the electrical pack.

14-day free trial. No card to start. Switching costs are honest — most shops are live in under a day.