Your techs are on the truck. Your phones are ringing. Pylor picks up every call, triages emergencies vs. routine, books the right slot, and texts the customer a confirmation — in under 30 seconds, 24/7.
After-hours emergency calls rolling to voicemail while competitors' AI answers on the first ring.
Dispatchers spending half their day re-booking maintenance visits instead of running the board.
Tune-up reminders you meant to send six months ago still sitting in a spreadsheet.
Seasonal call volume (first hot week, first cold week) that your current answering service can't scale for.
Pylor ships a team of AI employees plus an executive assistant. For HVAC companies, these four do most of the heavy lifting.
Your AI receptionist — picks up every call, qualifies emergency vs. routine, and books the slot.
Outbound sales rep — runs tune-up campaigns to every customer you haven't serviced in 9+ months.
Marketing lead — writes your Google Business updates, seasonal email blasts, and review-request SMS.
Ops coordinator — sends day-before confirmations, reschedule-on-no-show flows, and job wrap-ups.
The same /desk, /pos, charts, and customer surfaces, configured for HVAC companies. Click through a live booking to see what your customers would experience.
The /desk grid your team lives in. Provider columns, time-row appointments, drag to reschedule, drop to rebook. Calls book straight onto the grid — no double-bookings, no front-desk relay.
Annotate injection sites on a real photo. SOAP notes auto-fill from the last visit. Sign-and-lock when you're done. Every chart is encrypted, audit-logged, searchable, and built with HIPAA-aware patterns.
Cart, tips, split tender, gift cards, account credit, memberships. Card on file is one tap. No separate hardware order to wait six weeks for.
Visits, charts, photos, payments, memberships, gift cards, loyalty. Open a profile, see the eight tabs your team needs — not the eighty Salesforce thinks you need.
Triages emergency vs. routine on the fly — never books a midnight heat-pump failure into a Tuesday afternoon slot.
Reads your service menu, tech availability, and zip-code coverage before quoting anything.
Handles Spanish calls natively — no bilingual receptionist hire required.
Logs every call, booking, and follow-up so you can audit what your AI said — not a black box.
Yes. Pylor answers 24/7 with an emergency triage flow you can customize per time-of-day. Urgent calls can escalate to your on-call tech via SMS; routine requests are booked into the next morning's first slot.
Direct ServiceTitan and Housecall Pro integrations are on the roadmap. Today Pylor works alongside them — booking into Google Calendar, dropping confirmations into your inbox, and logging every call you can paste into your FSM of choice. We ship real integrations as fast as customers ask for them.
Same-day for most HVAC companies. You port or forward your number, we load your service menu and coverage area, and Jordan starts picking up. Full onboarding usually runs under an hour.
Priya (our outbound sales AI) can run recurring tune-up campaigns — pull your customer list, flag anyone past-due for a service, send SMS + email, and book the slot when they reply. Flat pricing, no per-contact fees.
No. Voice quality is closer to a trained customer-service rep than a phone tree. You can listen to sample calls on your dashboard before going live.
Flat-rate pricing based on call + message volume, not per seat — see /pricing for plan details. Every plan is backed by a 30-day money-back guarantee.
Pick a plan, port or forward your number, load your service menu, and Pylor is answering calls within the hour. Backed by a 30-day money-back guarantee.
