Roofing · Storm + estimate ops

An AI dispatcher that books the storm overflow you can't answer yourself.

A named storm hits at 2 AM and your phone explodes for 72 hours. Pylor picks up every call, books free roof inspections inside the 30-day insurance reporting window, dispatches tarps for active interior leaks, and never argues an insurance claim on the line.

🏠

Built for roofing contractors. One flat price. Same as the medspa pack, tuned for the trade.

  • AI dispatcher answers every call 24/7 — triages emergency vs. routine before it hits your phone.
  • Books the job, captures the address, sends the confirmation. Reads the address back digit-by-digit so the truck goes the right way.
  • Maintenance plans, invoices, reviews, and outbound sequences all live in one place. No more 5 logins.

The four things that bleed money in roofing.

We built this pack from owners running 3–15 trucks. Every line is a real complaint we heard on a sales call.

01

A storm hits and you get 200 calls in 48 hours — your answering service hands off 30, the rest go to voicemail and the leads pick whoever called them back first.

02

Insurance-claim conversations get messy on the phone — the AI shouldn't promise anything about claim outcomes, but yours probably is.

03

Free-estimate bookings for replacements get scheduled without roof age, material type, or whether there's a claim open — your tech shows up cold.

04

Review-bombs hurt for a long time because the job sizes are big — you need an early-warning system before an unhappy customer hits Google.

Listen to how it handles a roofing call.

This is the actual dispatcher script for the Roofing pack — emergency triage on the opening, address readback, no over-the-phone quoting. It runs 24/7 and never gets tired of the same questions.

Want to hear it for real? Place a test call to the demo line — voice and tone match exactly what your callers will hear.

Caller
We had that big hailstorm yesterday and there's water coming through the ceiling in the living room right now.
Paige
I'm sorry, that's the worst. First — put a bucket under it, move anything valuable, and try not to touch the wet drywall. Don't go on the roof yourself, especially not after a storm. We can be out today to tarp it. What's the property address?
Caller
Eight-seven-six-five Maple Drive, Charlotte.
Paige
Eight-seven-six-five Maple Drive, Charlotte, two-eight-two-one-zero — got that right?
Caller
Yes. How much is the tarp?
Paige
Tarp dispatch is $350 plus materials. Most homeowners' insurance covers that as mitigation — get the claim opened with your carrier today, save the receipt, and they'll typically reimburse. Want me to book the tarp now and a free roof inspection for tomorrow so we can document everything for the adjuster?
Caller
Yeah. We haven't called insurance yet.
Paige
Get them on the phone today — most policies have a 30-day reporting window after a named storm. We'll handle the inspection and the documentation. Tarp crew is on the way; ETA is 90 minutes. I'll text you the details.

What you're paying right now.

A typical roofing shop runs five tools to do the work Pylor does in one. We're not guessing — we asked.

ToolWhat it replacesMonthly
ServiceTitan / Housecall Pro / JobberBooking + dispatch + customer DB$350
Smith.ai / AnswerConnect (storm overflow)Storm-surge call volume overflow$500
CallRailMissed-call tracking + recovery$150
Birdeye / NiceJobReview automation$300
Estimate follow-up toolQuote-to-close reminders$100
Total you pay today$1,400
Pylor WorkforceAll of the above, plus an AI dispatcher$599

Recovered calls and won-back jobs are upside — the swap math alone earns its keep. Margins on Pylor aren't from the subscription, they're from the calls your old answering service dropped after hours.

What's actually in the pack.

Six things, one bill. No upsells, no per-seat math, no surprise per-message charges past your tier allowance.

AI dispatcher

Answers every call 24/7. Triages emergency vs. scheduled before it ever hits a human. Reads the service address back digit-by-digit. Books the job, sends the confirmation SMS, drops the ticket in your inbox.

Booking + customer DB

Replaces the basic tier of ServiceTitan, Housecall Pro, Jobber. Schedule, customer history, recurring jobs, photos, notes. Multi-tech support and commissions included.

Maintenance plans

Monthly or annual plan billing. Plan members get auto-scheduled tune-ups, priority dispatch, and waived diagnostic fees. Stripe handles the recurring charge.

Invoices + payments

Branded PDFs, online card payments, tap-to-pay on the truck. The full finance hub shipped 2026-05-20 — connect your bank, watch payouts, classify deposits.

Reviews + reputation

Automated post-job review requests. Birdeye / NiceJob replacement at zero extra cost. Routes 4+ stars to Google, captures 3-and-under privately for you to follow up.

Outbound sequences (Outbox)

Tune-up reminders, dormant-customer reactivation, post-storm outreach for roofers. Connected mailboxes + phone pool + DNC suppressions. Workforce tier ships with 3 inboxes.

What we don't ship yet

We tell you what's real before you swap.

Geographic dispatch + tech ETA SMS. On the roadmap. The current pack books jobs into a flat calendar — no map-based "nearest tech" assignment, no live "your tech is 15 minutes out" updates. If you're 6+ trucks and routing matters, flag it and we'll prioritize.

Estimate → invoice flow. Invoices ship. Standalone estimates with click-to-approve are coming. For now, use the invoice flow with a "quote" prefix and convert when approved.

QuickBooks sync. Not yet. Most shops can run cleanly on Pylor's finance hub for receivables; payroll/tax stays in QuickBooks. Two-way sync is on the list when there's pull.

Inventory + parts catalog. Not built. v1 of the pack assumes you stock from a parts house, not a warehouse. If you carry inventory in-house, we can talk about timing.

Everything else listed above is live and shipped. We mark this stuff up-front because you'll find out anyway, and we'd rather you switch with eyes open.

One price. No per-seat. No surprise overage.

Same price you'd pay for the medspa pack. Same price the salon pack. The bundle is the offer.

Spark

$249/mo

1 truck. You're using nothing today.

  • AI dispatcher (250 voice min / mo)
  • Booking, invoices, memberships
  • 1 connected mailbox
  • 400 SMS / mo · 3 AI employees
Recommended

Workforce

$599/mo

Up to 5 techs. The right tier for most shops.

  • AI dispatcher (750 voice min / mo)
  • Everything in Spark, plus:
  • 3 connected mailboxes + Outbox
  • 2,000 SMS / mo · 6 AI employees
  • Maintenance plans + recurring billing

Operations

$1,499/mo

∞ techs. Multi-location shops.

  • AI dispatcher (2,000 voice min / mo)
  • Everything in Workforce, plus:
  • Unlimited mailboxes
  • 6,000 SMS / mo · unlimited employees
  • Multi-location + advanced reporting

20% off when paid annually. Cancel anytime. No setup fee.

FAQ

Can it actually handle storm-surge call volume?

Yes — that's the killer use case for the roofing pack. The AI answers every call concurrently (no queue), books free roof inspections inside the 30-day insurance reporting window, dispatches tarp crews for active interior leaks, and captures carrier + claim numbers when callers already have a claim open. Replaces both your standing answering service AND a temporary storm-overflow service.

Does it argue insurance claims with adjusters?

No — and that's a feature, not a limitation. The AI never promises anything about claim outcomes, never quotes per-square pricing over the phone, and routes any escalation involving carrier names, adjusters, supplements, or depreciation to a human handoff with sentiment='negative'. You don't want an AI freelancing on claim disputes — you want it scheduling documentation visits.

What about review-bombs?

Any caller who threatens a review during a complaint call routes to human handoff with sentiment='negative' and a verbatim quote. The thank-you flow only sends review-request SMS to customers who rated their service 4+ stars in the post-job survey — captures 3-and-under privately so you can intervene before they hit Google.

Will it book free estimates without quoting prices?

Yes. The AI never quotes per-square or total-job pricing over the phone — that's how roofers get into trouble. Default response: 'A new asphalt-shingle roof on a typical single-family runs $8K to $25K, but I can't quote real numbers without measuring. Free in-home estimate, tech writes you a real quote on the spot.'

What's not in the pack yet?

No geographic dispatch / tech-ETA SMS. No standalone estimates with click-to-approve (use the invoice flow with a quote prefix). No QuickBooks sync. No drone-imagery integration. No supplement-writing tooling. Everything else listed on this page is shipped and live as of 2026-05-22.

Stop missing calls. Start with the roofing pack.

14-day free trial. No card to start. Switching costs are honest — most shops are live in under a day.