Roofing · Storm + estimate ops
A named storm hits at 2 AM and your phone explodes for 72 hours. Pylor picks up every call, books free roof inspections inside the 30-day insurance reporting window, dispatches tarps for active interior leaks, and never argues an insurance claim on the line.
Built for roofing contractors. One flat price. Same as the medspa pack, tuned for the trade.
We built this pack from owners running 3–15 trucks. Every line is a real complaint we heard on a sales call.
A storm hits and you get 200 calls in 48 hours — your answering service hands off 30, the rest go to voicemail and the leads pick whoever called them back first.
Insurance-claim conversations get messy on the phone — the AI shouldn't promise anything about claim outcomes, but yours probably is.
Free-estimate bookings for replacements get scheduled without roof age, material type, or whether there's a claim open — your tech shows up cold.
Review-bombs hurt for a long time because the job sizes are big — you need an early-warning system before an unhappy customer hits Google.
This is the actual dispatcher script for the Roofing pack — emergency triage on the opening, address readback, no over-the-phone quoting. It runs 24/7 and never gets tired of the same questions.
Want to hear it for real? Place a test call to the demo line — voice and tone match exactly what your callers will hear.
A typical roofing shop runs five tools to do the work Pylor does in one. We're not guessing — we asked.
| Tool | What it replaces | Monthly |
|---|---|---|
| ServiceTitan / Housecall Pro / Jobber | Booking + dispatch + customer DB | $350 |
| Smith.ai / AnswerConnect (storm overflow) | Storm-surge call volume overflow | $500 |
| CallRail | Missed-call tracking + recovery | $150 |
| Birdeye / NiceJob | Review automation | $300 |
| Estimate follow-up tool | Quote-to-close reminders | $100 |
| Total you pay today | $1,400 | |
| Pylor Workforce | All of the above, plus an AI dispatcher | $599 |
Recovered calls and won-back jobs are upside — the swap math alone earns its keep. Margins on Pylor aren't from the subscription, they're from the calls your old answering service dropped after hours.
Six things, one bill. No upsells, no per-seat math, no surprise per-message charges past your tier allowance.
Answers every call 24/7. Triages emergency vs. scheduled before it ever hits a human. Reads the service address back digit-by-digit. Books the job, sends the confirmation SMS, drops the ticket in your inbox.
Replaces the basic tier of ServiceTitan, Housecall Pro, Jobber. Schedule, customer history, recurring jobs, photos, notes. Multi-tech support and commissions included.
Monthly or annual plan billing. Plan members get auto-scheduled tune-ups, priority dispatch, and waived diagnostic fees. Stripe handles the recurring charge.
Branded PDFs, online card payments, tap-to-pay on the truck. The full finance hub shipped 2026-05-20 — connect your bank, watch payouts, classify deposits.
Automated post-job review requests. Birdeye / NiceJob replacement at zero extra cost. Routes 4+ stars to Google, captures 3-and-under privately for you to follow up.
Tune-up reminders, dormant-customer reactivation, post-storm outreach for roofers. Connected mailboxes + phone pool + DNC suppressions. Workforce tier ships with 3 inboxes.
Geographic dispatch + tech ETA SMS. On the roadmap. The current pack books jobs into a flat calendar — no map-based "nearest tech" assignment, no live "your tech is 15 minutes out" updates. If you're 6+ trucks and routing matters, flag it and we'll prioritize.
Estimate → invoice flow. Invoices ship. Standalone estimates with click-to-approve are coming. For now, use the invoice flow with a "quote" prefix and convert when approved.
QuickBooks sync. Not yet. Most shops can run cleanly on Pylor's finance hub for receivables; payroll/tax stays in QuickBooks. Two-way sync is on the list when there's pull.
Inventory + parts catalog. Not built. v1 of the pack assumes you stock from a parts house, not a warehouse. If you carry inventory in-house, we can talk about timing.
Everything else listed above is live and shipped. We mark this stuff up-front because you'll find out anyway, and we'd rather you switch with eyes open.
Same price you'd pay for the medspa pack. Same price the salon pack. The bundle is the offer.
1 truck. You're using nothing today.
Up to 5 techs. The right tier for most shops.
∞ techs. Multi-location shops.
20% off when paid annually. Cancel anytime. No setup fee.
Yes — that's the killer use case for the roofing pack. The AI answers every call concurrently (no queue), books free roof inspections inside the 30-day insurance reporting window, dispatches tarp crews for active interior leaks, and captures carrier + claim numbers when callers already have a claim open. Replaces both your standing answering service AND a temporary storm-overflow service.
No — and that's a feature, not a limitation. The AI never promises anything about claim outcomes, never quotes per-square pricing over the phone, and routes any escalation involving carrier names, adjusters, supplements, or depreciation to a human handoff with sentiment='negative'. You don't want an AI freelancing on claim disputes — you want it scheduling documentation visits.
Any caller who threatens a review during a complaint call routes to human handoff with sentiment='negative' and a verbatim quote. The thank-you flow only sends review-request SMS to customers who rated their service 4+ stars in the post-job survey — captures 3-and-under privately so you can intervene before they hit Google.
Yes. The AI never quotes per-square or total-job pricing over the phone — that's how roofers get into trouble. Default response: 'A new asphalt-shingle roof on a typical single-family runs $8K to $25K, but I can't quote real numbers without measuring. Free in-home estimate, tech writes you a real quote on the spot.'
No geographic dispatch / tech-ETA SMS. No standalone estimates with click-to-approve (use the invoice flow with a quote prefix). No QuickBooks sync. No drone-imagery integration. No supplement-writing tooling. Everything else listed on this page is shipped and live as of 2026-05-22.
14-day free trial. No card to start. Switching costs are honest — most shops are live in under a day.