Home services · HVAC, plumbing, electrical, roofing
An HVAC call at 2 AM, a flooding basement on a Saturday, sparks from an outlet, water through a ceiling after a storm — all different calls, all need a dispatcher who knows the trade. Pylor answers every one in under 30 seconds, triages emergency vs. routine the way your trade actually does it, and books the job before the next shop calls them back.
Same price across every trade. Same $249 / $599 / $1,499 as the medspa pack. The bundle is the offer.
Same engine, different costume. Each pack ships with trade-specific emergency triage, common-symptom shorthand, and tone tuned to how your callers actually talk.
No-heat / no-AC at 2 AM is the killer call.
Emergency triage tilts to no-heat, no-AC, and gas-smell — gas-smell calls get intercepted and routed to the utility, not your tech.
Coaching the shutoff before the truck rolls.
Active leak, sewer backup, no-water-in-the-house all route as priority. The AI calmly walks the homeowner to the main shutoff before the tech arrives.
Knows the difference between a fire risk and a tripped breaker.
Sparks, burning smell, hot panel — coach the main breaker off, dispatch immediately. A flickering light? Service call next Tuesday.
Storm overflow you couldn't answer yourself.
Active interior leak gets a tarp dispatch. Storm-damage inspections get scheduled inside the 30-day insurance reporting window. The AI never argues a claim on the call.
Six things, one bill. No upsells, no per-seat math, no surprise per-message charges past your tier allowance.
Answers every call. Triages emergency vs. scheduled before it hits a human. Reads the service address back digit-by-digit. Books the job, sends the confirmation SMS, drops the ticket in your inbox.
Replaces the basic tier of ServiceTitan, Housecall Pro, Jobber. Schedule, customer history, recurring jobs, photos, notes. Multi-tech support and commissions included.
Monthly or annual billing — same plan can be sold either cadence. Plan members get auto-scheduled tune-ups, priority dispatch, and waived diagnostic fees. Stripe handles recurring charges.
Branded PDFs, online card payments, tap-to-pay on the truck. Full finance hub: connect your bank, watch payouts, classify deposits with the AI bookkeeper.
Automated post-job review requests. Replaces Birdeye / NiceJob at zero extra cost. Routes 4+ stars to Google, captures 3-and-under privately so you can intervene before they hit the public.
Seasonal tune-up reminders, dormant-customer reactivation, post-storm outreach for roofers. Connected mailboxes + phone pool + DNC suppressions. Workforce tier ships with 3 inboxes + 5K sends/mo.
A typical home-services shop runs five tools to do the work Pylor does in one. We're not guessing — we asked owners running 3–15 trucks.
| Tool | What it replaces | Monthly |
|---|---|---|
| ServiceTitan / Housecall Pro / Jobber | Booking + dispatch + customer DB | $400 |
| Smith.ai / AnswerConnect | After-hours answering service | $450 |
| CallRail | Missed-call tracking + recovery | $150 |
| Birdeye / NiceJob | Review automation | $250 |
| Mailchimp (maintenance + seasonal) | Email blasts to existing customers | $50 |
| Total you pay today | $1,300 | |
| Pylor Workforce | All of the above, plus an AI dispatcher | $599 |
Recovered calls and won-back jobs are upside — the swap math alone earns its keep. The real margins on Pylor aren't from the subscription, they're from the calls your old answering service dropped after hours.
Geographic dispatch + tech ETA SMS. On the roadmap. Today the pack books jobs into a flat calendar — no map-based "nearest tech" or live "your tech is 15 minutes out" updates. If you're 6+ trucks and routing matters, flag it on the sales call.
Estimate → invoice flow. Invoices ship today. Standalone estimates with click-to-approve are coming. Use the invoice flow with a "quote" prefix in the interim.
QuickBooks sync. Not yet. Most shops can run cleanly on Pylor's finance hub for receivables; payroll and tax stay in QuickBooks. Two-way sync is on the list once there's pull.
Inventory + parts catalog. Not built. The pack assumes you stock from a parts house, not a warehouse. Talk to us if you carry in-house inventory.
Everything else listed above is live and shipped as of 2026-05-22. We flag this stuff up-front so you switch with eyes open.
Same as the medspa pack. Same as the salon pack. The bundle is the offer — no per-seat math.
1 truck. You're using nothing today.
Up to 5 techs. The right tier for most shops.
∞ techs. Multi-location shops.
20% off when paid annually. Cancel anytime. No setup fee.
Because the emergency triage actually differs per trade. An HVAC dispatcher needs to know that no-heat in winter with kids in the house is a priority; a plumbing dispatcher needs to coach the main shutoff before the tech arrives; an electrical dispatcher needs to call out sparks vs. a tripped breaker; a roofing dispatcher needs to handle insurance claims correctly. Same engine underneath, different costume per trade — that's the package model.
Yes. Pick the primary trade at onboarding and the dispatcher's emergency triage tunes to it. If you do both HVAC and plumbing, pick the one your call volume leans toward and we can layer in the secondary trade's triage logic. Mixed-trade shops are common — let us know on the sales call and we'll set it up.
For most independent shops running 1–10 trucks, yes — booking, customer DB, invoicing, payments, recurring billing, and reviews are all shipped. We don't yet have geographic dispatch / route optimization or a dedicated tech-mobile dispatch board. Multi-location shops with heavy route logic should flag that on the sales call.
Pylor never argues a claim on the call. The roofing pack books storm-damage inspections inside the 30-day reporting window, captures carrier and claim numbers when callers already have a claim open, and routes any conversation about adjusters, supplements, or depreciation to a human handoff. That's a feature, not a limitation.
Most shops are live in under a day. CSV importers handle ServiceTitan, Housecall Pro, and Jobber exports. If you're on a system without a clean export, we have an inbound-email sync that captures bookings made on your old platform during the cutover window — so you don't lose a single job during the swap.
Pick your trade. 14-day free trial. No card to start. Switching costs are honest — most shops are live in under a day.