Per enrolled student. Never per staff seat.
One annual number, set by how many students are in scope. Every advisor, instructor, and coordinator who needs access gets it, the last thing student success needs is a reason to give fewer people the tool. Pilots cost nothing.
One cohort, one semester, at no cost.
Nobody should buy this on a slide. Pick a course, a first-year cohort, or one advising caseload; we stand Paige up for it in weeks and instrument it from day one. At the end of the term you have your own response rates, your own escalation log, and your own student feedback, and no invoice either way.
- Up to one cohort
- Named and branded as your program
- Trust package before you sign
- Kill switch in your hands
Three scopes. The price falls as the scope grows.
Priced on students in scope, per year, billed annually. A 400-student first-year cohort is a different order of magnitude from a 30,000-student campus, and the price per student should reflect that rather than pretending both are the same sale.
A single school, college, or student-success unit, usually the first thing to go past a pilot.
- Everything below, for the students in that unit
- Record access once the data agreement is executed
- Canvas, Banner, DegreeWorks and advising-platform connections, built with you during rollout
- Named implementation contact through the first term
- Annual, cancellable at the term boundary
The whole enrolled population, priced on headcount rather than on how many staff you dare give access to.
- Every enrolled student in scope
- Unlimited advisor, faculty, and coordinator seats
- Record integrations across your stack, two-way with your advising platform, delivered as rollout work
- Escalation routing configured per office, counseling, conduct, aid
- Institution-controlled retention, export, and kill switch
- Trust package: FERPA posture, HECVAT, accessibility conformance report
The volume floor. Several campuses under one agreement, one security review, one contract.
- Everything in Institution, across every campus
- One security review and one data agreement for the system
- Per-campus branding, escalation contacts, and quiet hours
- Cross-campus reporting with small-cell suppression
- Available at system or consortium scale
Every figure is per enrolled student in scope, per year. Nothing on this page is charged per staff seat, per message, or per appointment. Where an institution has an unusual shape, a very small program, a consortium, a grant-funded cohort, tell us and we will price the shape you actually have.
On availability, plainly: the pilot semester is what runs today, and it runs on public campus information with no student records. Record access and the SIS and advising-platform connections listed above are rollout work that begins once a data agreement is executed, they are scoped and built with your institution, not switched on the day you sign. If a date matters to your procurement calendar, ask and we will put it in writing rather than leave it to a bullet on a pricing page.
This does not compete with software budgets. It competes with attrition.
Every student who leaves takes their remaining tuition with them. That is the number this sits next to, and it is the only comparison worth making, so here is the division, with your own figures to substitute.
The Institution tier, divided by twelve. Less than a campus charges for a printed transcript.
The whole enrolled population, every advisor seat, every message included.
Out of 30,000, under a tenth of one percent of the class.
Run it with your own numbers
Take your annual tuition and fees, multiply by the years a retained student has left in their program, and divide the contract by it. At $12,000 a year, an illustrative figure, not a quote, substitute your own, a 30,000-student agreement is covered by 25 students staying one additional year, or nine first-years who finish instead of leaving after year one. Your bursar can check both in a minute, which is the point of showing the arithmetic rather than a conclusion.
We are not claiming a retention lift. We have not run a pilot at your institution, so any percentage we put on this page would be a number we made up, and you would be right to discount everything around it. What the math above establishes is how small the improvement has to be before this pays for itself. Whether it happens on your campus is what the free pilot semester is for.
The same product at every tier. Only the scope moves.
- The student thread, answers, nudges, booking, and the everyday campus questions that keep it open
- The advisor desk, the short list every morning, with what Paige already tried on every row
- The deterministic safety gate, running before the model on every inbound message, 24/7
- Escalation routing to the offices you configure, with scripted language you approve
- Consent registry, STOP and HELP honored on every send path, quiet hours, frequency caps
- Full audit trail of every read and every action, exportable by your institution
- Your naming and branding, students never see our logo
- Unlimited staff access
- Voice
Pylor for Education is text only. No call center, no phone tree, by design.
- Counseling or clinical function
Treatment records, accommodation determinations, and case detail are never ingested and never answered on.
- Account-level financial aid
Deadlines, forms, and routing to your office, not aid determinations or account-level data.
- Anything K-12
Different consent law entirely. If that is what you need, tell us and we will say so honestly rather than sell you this.
Four sentences, and none of them are asterisks.
Counted once a year, on students in scope
Headcount is set at the start of the term from your roster, not metered month to month. Enrollment moving during the year does not change the invoice.
No per-seat charge, ever
Advisors, instructors, coordinators, deans, everyone who needs access has it. A price that punishes you for adding an advisor is a price working against the outcome.
No per-message charge
Messaging is included. What is not unlimited is how often Paige may contact a student, and that limit is written into the agreement rather than left as a setting somebody could raise.
Annual term, exit at the boundary
Agreements align to your fiscal or academic year, not to whenever anyone signed. One year is the default and multi-year is available with the rate held flat. If it is not working, you leave at the term boundary with a verified export and destruction certificate.
The questions your counsel is going to ask.
Do we have to run an RFP to pilot?
No. A pilot semester carries no cost, so most institutions start it under a short pilot agreement with a FERPA rider. The RFP conversation, if you need one, happens after you have your own numbers.
What does your security review look like?
A completed HECVAT, a data-flow diagram, subprocessor list, breach-notification terms, and an accessibility conformance report against WCAG 2.1 AA. We send the package before the demo, not after the paperwork starts.
How does this sit with FERPA?
During a pilot Paige runs on opt-in consent and campus information that is already public, no education records. Record access switches on only under a school-official designation in an executed data agreement, with identity verification before any record is shared and no re-disclosure.
Does student data train your models?
No. It is contractual and it is enforced technically, zero-retention model endpoints, redaction in logs, and no student text in analytics.
What happens to the data if we leave?
Export first, then verified destruction with a certificate. Conversation logs that reference a student are education records, so your institution can inspect and export them at any point during the agreement too.
Do we have to replace our advising platform?
No, and we would talk you out of it. Your advisors keep the platform their case notes and campaigns live in. Paige is the layer that reaches students and writes back into it.
Can we sign multi-year, and what happens to the rate?
Yes. A multi-year term holds the per-student rate flat for its whole length, that is the point of signing one, and it is recorded on the agreement so anyone can look it up in year three. Billing is annual by default; procurement can approve the full term upfront instead if that is easier on your budget cycle.
What if enrollment grows after we sign?
Nothing happens mid-term. The billed count is frozen at your census date, growth is recorded as it is observed, and it settles at renewal. We do not raise supplemental invoices during a term, that means a PO amendment and six weeks of paperwork over an amount nobody was going to argue about.
See it against your own cohort before you price it.
A pilot semester costs nothing and ends with your numbers, not ours. That is the only honest way to find out what this is worth to your institution.